Marina Pavlovic, “Consumer rights in a radically different marketplace” (4 June 2018) Policy Options

David Paddon, Santa buying you a new smartphone? Be sure to check your contract plan twice (Canadian Press, 14 December 2017). Syndicated in over 28 publications across Canada, including Financial Post and Toronto Star

Christine Dobby, “CRTC to Ban unlocking fees for smartphones as of Dec 1” (15 June 2017) Globe and Mail

Igor Bonifacic & Jessica Vomiero, “Device unlocking takes centre stage at CRTC Wireless Code review” (14 February 2017) Mobilesyrup

Jordan Pearson, “Canada Has Some of the Most Expensive Data In the World, and That’s Not OK” (6 February 2017) Motherboard

Subscription-based media

Ahmad Hathout, UofO teases consumer tools for wireless services (7 March 2018) The Wire Report

Perry Hoffmann, “Wireless Code Review: Why the code is only just a good start (6 February 2017),

Ahmad Hathout, “Wireless code hasn’t had expected effect on churn: PIAC” (2 February 2017) The Wire Report

Ahmad Hathout, “Ottawa U study uses mystery shoppers to test Wireless Code” (23 September 2016) The Wire Report


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